workshops

Communicating and managing conflict are among the most important and challenging jobs of leaders. Participants will learn and practice conflict management strategies and when each of them might be appropriate. 

This course will help you develop daily accountability meetings that include communication that supports the problem-solving process. Identify problems upstream and address them before it is too late as well as, avoid pencil whipping by developing true lean thinkers. Location: Thomson Reuters, 625 Wescott Rd Eagan, MN 55123 

Learn what gets in the way and what fosters teamwork, and aligning people around common goals and clarifying roles among team members. Practice team processes, communication and decision-making to build an environment fostering creativity from their team. 

Create a culture of continuous improvement and develop an army of problem solvers. Participants gain knowledge and tools required to help a critical mass of employees learn how to define value and identify and eliminate waste.

Participants are introduced to tools for carrying out on-the-job training with structured checklists and job aids. Practice setting goals, communicating clear expectations and constructive feedback. Identify causes of performance problems and learn new coaching strategies for attendance and attitude issues. 

You know that without a standard there can be no improvement and if you don’t measure it you won’t understand it. Participants will use the DMAIC problem solving process to define and measure your processes and exceed customer expectations.

Today’s most successful companies are those that can change quickly. Yet, overcoming people’s natural resistance to change is challenging. Gain knowldge and tools to get people to accept and move ahead with something new and different.

Mapping demonstrates how Lean thinking can reduce process timelines and improve quality and delivery to schedule. Participants will map out real processes and learn about pre and post mapping tools to add to their personal toolbox.  

Learn what gets in the way and what fosters teamwork, and aligning people around common goals and clarifying roles among team members. Participants practice team processes, communication and decision-making to build an environment fostering creativity from their team. 

This course will help you implement the management practices and routines that are necessary to embed operational excellence in your culture. When complete, you will be able to shift your focus from reactive to proactive management, fight less fires, prevent yet another lean reboot, provide team members stable and predictable leadership, and know how much time you have for "variable" project work. 

Participants will learn to understand the problem, the process, the people and the distinctions between the types of causes as these are stepping stones to effective root cause analysis to permanently eliminate problems from recurring. 

Today’s most successful companies are those that can change quickly. Yet, overcoming people’s natural resistance to change is challenging. If your job or assignment involves getting people to accept and move ahead with something new and different, this workshop is for you.

You know that correlation doesn’t mean causation. Participants will use the DMAIC problem solving process to define what success is and analyze processes to determine true causes of problems.

Visual management and 5S is fundamental for creating and maintaining a highly standardized, high-performance workplace. It is a conditioning principle for continuous improvement.

You’ve don’t need activity you need measurable improvement and that comes from properly aligning countermeasures to address causes. Participants will use the DMAIC problem solving process to identify root causes and implement process improvements.

This course will help you master the financial language of business so you know how your company makes money. When complete, you will be able to ensure your improvements impact company financials, financial jargon doesn't limit your contribution in meetings, and you don't rely on historical accounting measures to motivate future process improvements.

Standard work defines the current best work process. It is the baseline for continuous improvement and is a tool used in auditing processes. Conformance to standard work contributes to the results needed to stay competitive.

Participants will learn to how to successfully deploy rapid improvement teams. Measure what is important, gather the necessary resources, decide who does what, and set and accomplish a one-week schedule for project completion. 

In order to achieve lasting positive measurable results improvement can’t be a one-time act it must be habit. Participants will use the DMAIC problem solving process to sustain results.

“You get what you measure” is a truism among managers. Therefore, it is of critical importance that you “measure the right things” to get the performance you desire. Don't get caught in the trap of using historical accounting measures to measure and motivate current and future performance improvements!  

A leader needs to get work done through other people which requires developing skills in effective delegation. Participants will learn the importance of "setting others up for success" by holding and communicating expectations for high performance.

You know that without a standard there can be no improvement and if you don’t measure it you won’t understand it. Participants will use the DMAIC problem solving process to define and measure your processes and exceed customer expectations.

Effective leaders have a specific set of influence skills in style awareness and versatility. Participants will learn about the strengths and potential blind spots of their own style and that of others and how to adjust their style to relate more comfortably with others.

Companies are dependent on their supply chain partners for successful operation.  Ensuring you receive the right product at the right price at the right time can be an extreme negotiation challenge.  A successful negotiation can strengthen your supplier relationships for years to come where a bad experience can create havoc on your entire operation.

Communicating and managing conflict are among the most important and challenging jobs of leaders. Participants will learn and practice conflict management strategies and when each of them might be appropriate. 

You know that correlation doesn’t mean causation. In this workshop, participants will use the DMAIC problem solving process to analyze processes and determine true causes of problems.

Participants are introduced to tools for carrying out on-the-job training with structured checklists and job aids. Practice setting goals, communicating clear expectations and constructive feedback. Identify causes of performance problems and learn new coaching strategies for attendance and attitude issues. 

You’ve don’t need activity, you need measurable improvement, and improvement can’t be a one-time act it must be habit. Participants will use the DMAIC problem solving process to improve processes and sustain results.