workshops

Participants are introduced to tools for carrying out on-the-job training with structured checklists and job aids. Practice setting goals, communicating clear expectations and constructive feedback. Identify causes of performance problems and learn new coaching strategies for attendance and attitude issues. 

Effective leaders have a specific set of influence skills in style awareness and versatility. Participants will learn the strengths and potential blind spots of their own style and that of others, and how to adjust their style to relate more comfortably with others.  

Learn what gets in the way and what fosters teamwork, and aligning people around common goals and clarifying roles among team members. Practice team processes, communication and decision-making to build an environment fostering creativity from their team. 

Communicating and managing conflict are among the most important and challenging jobs of leaders. Participants become more aware of conflict management strategies and when each of them might be appropriate. They will have the opportunity to practice collaboration skills (i.e. win-win problem solving and principled negotiation) through one-on-one skill practices and small group exercises.

Today’s most successful companies are those that can change quickly. Yet, overcoming people’s natural resistance to change is challenging. If your job or assignment involves getting people to accept and move ahead with something new and different, this workshop is for you.

Visual management and 5S is fundamental for creating and maintaining a highly standardized, high-performance workplace. It is a conditioning principle for continuous improvement.

You know that without a standard there can be no improvement and if you don’t measure it you won’t understand it. Participants will use the DMAIC problem solving process to define and measure your processes and exceed customer expectations.

You know that correlation doesn’t mean causation. In this workshop participants will use the DMAIC problem solving process to analyze processes and determine true causes of problems.

You’ve don’t need activity, you need measurable improvement, and improvement can’t be a one-time act it must be habit. Participants will use the DMAIC problem solving process to improve processes and sustain results.

A successful negotiation can strengthen your supplier relationships for years to come where a bad experience can create havoc on your entire operation.

A leader needs to get work done through other people which requires developing skills in effective delegation. Participants will learn guidelines for effective delegation and the importance of "setting others up for success" by holding and communicating expectations for high performance.

Create a culture of continuous improvement and develop an army of problem solvers. Participants gain knowledge and tools required to help a critical mass of employees learn how to define value and identify and eliminate waste.

Participants will learn to understand the problem, the process, the people and the distinctions between the types of causes as these are stepping stones to effective root cause analysis to permanently eliminate problems from recurring.  

Mapping demonstrates how Lean thinking can reduce process timelines and improve quality and delivery to schedule. Participants will map out real processes and learn about pre and post mapping tools to add to their personal toolbox.  

Leaders that know what is at stake give their team a reason to get results and don’t worry about putting posters on a wall. This workshop helps attendees develop priorities that have resources, scorecards that provide feedback, and accountability to reach commitments.

This workshop will help you address these leadership challenges:

• You need to lead your team without just telling people what to do
• You don’t know how to drive higher levels of engagement and reduce turnover
• You’re not sure how to build rapport with a diverse workforce

Leaders increase their effectiveness and serve as an example for others by being transparent, direct and collaborative. This workshop will help ground your communication in empathy and develop leadership presence.

Standard work defines the current best work process. It is the baseline for continuous improvement and is a tool used in auditing processes. Conformance to standard work contributes to the results needed to stay competitive.

Leaders that move the business forward first need to understand the current state of the business, team dynamics, and process flow. This course will help you lead the type of change that will connect silos, remove tunnel vision and improve the way work gets done.

Participants will learn to how to successfully deploy rapid improvement teams. Measure what is important, gather the necessary resources, decide who does what, and set and accomplish a one-week schedule for project completion. 

Leaders that sustain high levels of performance know that what got them here will not bring them to the next level. This course will help you find practical ways to make sure your leadership lasts. 

You know that without a standard there can be no improvement and if you don’t measure it you won’t understand it. Participants will use the DMAIC problem solving process to define and measure your processes and exceed customer expectations.

You know that correlation doesn’t mean causation. Participants will use the DMAIC problem solving process to define what success is and analyze processes to determine true causes of problems.

You’ve don’t need activity you need measurable improvement and that comes from properly aligning countermeasures to address causes. Participants will use the DMAIC problem solving process to identify root causes and implement process improvements.

In order to achieve lasting positive measurable results improvement can’t be a one-time act it must be habit. Participants will use the DMAIC problem solving process to sustain results.