workshops

This workshop will provide the education and experience necessary to deploy rapid improvement teams at work. Participants will learn to measure what is important, gather the necessary resources, decide who does what, and set and accomplish a one-week schedule for project completion in order to accomplish more in less time than most teams take to agree on what they should be doing.

Communicating and managing conflict are among the most important and challenging jobs of leaders. Participants become more aware of conflict management strategies and when each of them might be appropriate. They will have the opportunity to practice collaboration skills through one-on-one skill practices and small group exercises.

Effective leaders have a specific set of influence skills in style awareness and versatility. Participants will learn about the strengths and potential blind spots of their own style and that of others, identify other people’s styles and how to adjust their style to relate more comfortably with others. Focus is placed on applying understanding of style differences and versatility to issues of supervision and leadership. 

Creating a culture of continuous improvement and developing an army of problem solvers helps employees identify opportunities for improvement. Participants gain knowledge and tools required to help a critical mass of employees learn how to define value and identify and eliminate waste. Experience the difference between traditional and Lean manufacturing and its components.

Communicating and managing conflict are among the most important and challenging jobs of leaders. Participants become more aware of conflict management strategies and when each of them might be appropriate. They will have the opportunity to practice collaboration skills (i.e. win-win problem solving and principled negotiation) through one-on-one skill practices and small group exercises.

Participants are introduced to an Employee Success Assurance Model, and tools for carrying out on-the-job training with structured checklists and job aids. Practice setting goals, communicating clear expectations and constructive feedback. Tools for recognizing high performance are provided, along with low-cost means for rewarding employees. Identify causes of performance problems and learn new coaching strategies for attendance and attitude issues. Guidance is provided for conducting coaching conversations and annual performance appraisals.

This workshop will provide the education and experience necessary to deploy rapid improvement teams at work. Participants will learn to measure what is important, gather the necessary resources, decide who does what, and set and accomplish a one-week schedule for project completion in order to accomplish more in less time than most teams take to agree on what they should be doing.

Participants are introduced to an Employee Success Assurance Model, and tools for carrying out on-the-job training with structured checklists and job aids. Practice setting goals, communicating clear expectations and constructive feedback. Tools for recognizing high performance are provided, along with low-cost means for rewarding employees. Identify causes of performance problems and learn new coaching strategies for attendance and attitude issues. Guidance is provided for conducting coaching conversations and annual performance appraisals.

Learn what gets in the way and what fosters teamwork, and aligning people around common goals and clarifying roles among team members. Participants practice team processes, communication and decision-making to build an environment fostering creativity from their team. Tools are provided for soliciting feedback from their teams on how well they are performing. 

Learn what gets in the way and what fosters teamwork, and aligning people around common goals and clarifying roles among team members. Participants practice team processes, communication and decision-making to build an environment fostering creativity from their team. Tools are provided for soliciting feedback from their teams on how well they are performing. 

Mapping demonstrates how Lean thinking can reduce process timelines and improve quality and delivery to schedule. Participants will map out real processes and learn about pre and post mapping tools to add to their personal toolbox.  

Does the desire to act overpower the need to understand? Participants will learn to understanding the problem, the process, the people and the distinctions between the types of causes as these are stepping stones to effective root cause analysis to permanently eliminate problems from recurring. When structured methods and tools are used, this can be accomplished.

Today’s most successful companies are those that can change quickly. Yet, overcoming people’s natural resistance to change is challenging. If your job or assignment involves getting people to accept and move ahead with something new and different, this workshop is for you.

Does the desire to act overpower the need to understand? Participants will learn to understanding the problem, the process, the people and the distinctions between the types of causes as these are stepping stones to effective root cause analysis to permanently eliminate problems from recurring. When structured methods and tools are used, this can be accomplished.

Today’s most successful companies are those that can change quickly. Yet, overcoming people’s natural resistance to change is challenging. If your job or assignment involves getting people to accept and move ahead with something new and different, this workshop is for you.

You can tell a well-run plant and office without a narrated tour. The visual clues are everywhere. This is a straight-forward approach that impacts your customer and employee image, productivity and sales. Visual management and 5S allow employees to show pride and organization in their area, give them performance feedback, provide incentive to hit their goals, illustrate what is expected of them and recognize a job well done. These techniques can help overcome language and reading barriers and boost learning retention.

Standard work defines the current best work process. It is the baseline for continuous improvement and is a tool used in auditing processes. Conformance to standard work contributes to the results needed to stay competitive, but is something we really don’t want to do. Until you can apply repeatable standard work successfully, improvements will yield less than their full potential and backsliding will be prevalent.

Leaders that use influence excel at attracting, developing and retaining team members. But how do you know what traits of yours are effective? This course will help you develop your own approach to positively influence others. 

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Leaders that know what is at stake give their team a reason to get results and don’t worry about putting posters on a wall. This workshop helps attendees develop priorities that have resources, scorecards that provide feedback, and accountability to reach commitments.

This workshop will help you address these leadership challenges:

• You need to lead your team without just telling people what to do
• You don’t know how to drive higher levels of engagement and reduce turnover
• You’re not sure how to build rapport with a diverse workforce

Leaders that move the business forward first need to understand the current state of the business, team dynamics, and process flow. This course will help you lead the type of change that will connect silos, remove tunnel vision and improve the way work gets done.

This course will help you address these leadership challenges:

• You need to lead your team without just telling people what to do
• You don’t know how to drive higher levels of engagement and reduce turnover
• You’re not sure how to build rapport with a diverse workforce

Leaders increase their effectiveness and serve as an example for others by being transparent, direct and collaborative. This workshop will help ground your communication in empathy and develop leadership presence.

This workshop will help you address these leadership challenges:

• You need to lead your team without just telling people what to do
• You don’t know how to drive higher levels of engagement and reduce turnover
• You’re not sure how to build rapport with a diverse workforce

Leaders that sustain high levels of performance know that what got them here will not bring them to the next level. This course will help you find practical ways to make sure your leadership lasts.

This course will help you address these leadership challenges:

• You need to lead your team without just telling people what to do
• You don’t know how to drive higher levels of engagement and reduce turnover
• You’re not sure how to build rapport with a diverse workforce

Creating a culture of continuous improvement and developing an army of problem solvers helps employees identify opportunities for improvement. Participants gain knowledge and tools required to help a critical mass of employees learn how to define value and identify and eliminate waste. Experience the difference between traditional and Lean manufacturing and its components.

Mapping demonstrates how Lean thinking can reduce process timelines and improve quality and delivery to schedule. In this session, participants will map out real processes and learn about pre and post mapping tools to add to their personal toolbox.  

You can tell a well-run plant and office without a narrated tour. The visual clues are everywhere. This is a straight-forward approach that impacts your customer and employee image, productivity and sales. Visual management and 5S allow employees to show pride and organization in their area, give them performance feedback, provide incentive to hit their goals, illustrate what is expected of them and recognize a job well done. These techniques can help overcome language and reading barriers and boost learning retention.

Standard work defines the current best work process. It is the baseline for continuous improvement and is a tool used in auditing processes. Conformance to standard work contributes to the results needed to stay competitive, but is something we really don’t want to do. Until you can apply repeatable standard work successfully, improvements will yield less than their full potential and backsliding will be prevalent.